Privacy Policy
We value your privacy. This policy explains how we collect, use, and protect your personal information on the Civils Adda platform.
Last updated: May 22, 2026
Table of Contents
1. Information We Collect
We collect information you provide directly, information generated as you use our services, and information from third-party sources.
- Account Information: Name, email address, hashed password, profile picture, and other registration details.
- Payment & Purchase Data: Billing name, payment method type, transaction history, invoices, and purchase records. We never store full card numbers.
- Usage Data: Pages visited, features used, search queries, test attempts, scores, and other interactions with our services.
- Device & Technical Data: IP address, browser type and version, device identifiers, operating system, and diagnostic information.
- Communications: Messages you send to support, feedback forms, and email communications, including metadata such as timestamps.
- Location Information: Approximate location derived from IP address or as provided by you when using location-enabled features.
- Cookies & Tracking Technologies: Cookies, web beacons, and local storage to enable features, remember preferences, and analyse site usage.
2. How We Use Your Information
We use the data we collect for the following purposes:
- Providing, operating, and improving our services
- Processing transactions and sending confirmations
- Personalising content and recommendations
- Communicating about account activity, security, and support
- Detecting and preventing fraud, abuse, and technical issues
- Complying with legal obligations
- Conducting research and analytics to improve our platform
5. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Request a copy or portability of your data
- Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at civilsaddaofficial@gmail.com. We may need to verify your identity before fulfilling requests.
6. Account Deletion
To request permanent deletion of your account and personal data, send an email from the address associated with your account to civilsaddaofficial@gmail.com with the subject line Delete my account and include your account email or user ID.
We will acknowledge receipt and, after verifying the request, permanently delete your account and personal data within 30 days, unless retention is required by law.
7. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Some information may be retained for a longer period for legal or legitimate business purposes.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information. However, no system is fully secure. If you suspect a security issue or breach, contact us immediately at civilsaddaofficial@gmail.com.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take immediate steps to remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of Civils Adda after changes take effect constitutes your acceptance of the revised policy.
Have questions about your privacy?
We're here to help. Reach out to us and we'll respond within 48 hours.
civilsaddaofficial@gmail.com