Terms of Service

1. Acceptance of Terms

By accessing or using the Civils Adda platform (website, mobile app, and related services), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services. We reserve the right to update these terms at any time, and your continued use of the platform constitutes acceptance of any changes.

2. Eligibility

You must be at least 13 years of age to use Civils Adda. By registering, you represent that you meet this requirement. If you are under 18, you may use the platform only with the involvement of a parent or guardian. We reserve the right to terminate accounts found to be in violation of this requirement.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at civilsaddaofficial@gmail.com of any unauthorized access or security breach. Civils Adda is not liable for any loss resulting from unauthorized use of your account.

4. Services & Content

Civils Adda provides mock tests, study materials, and related educational content for competitive exam preparation. All content is for personal, non-commercial use only. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We are not responsible for any exam outcomes or results.

5. Payments & Refunds

Certain features require payment. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. Payments are processed securely through our third-party payment partners. Refunds are handled on a case-by-case basis. If you believe you are entitled to a refund, contact us within 7 days of purchase at civilsaddaofficial@gmail.com with your order details.

6. Prohibited Conduct

• Copying, distributing, or reselling any content without our express written permission
• Using automated bots, scrapers, or scripts to access our platform
• Sharing your account credentials with others
• Attempting to circumvent paywalls or premium features
• Posting or transmitting harmful, offensive, or unlawful content
• Impersonating any person or entity
• Engaging in any activity that disrupts or interferes with our services
• Using our platform for any commercial or competitive intelligence purpose

7. Intellectual Property

All content on Civils Adda — including but not limited to text, questions, graphics, logos, and software — is the property of Civils Adda or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the content for personal educational purposes only.

8. Disclaimers

Civils Adda is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free of viruses. We make no representations about the accuracy or completeness of any content on the platform.

9. Limitation of Liability

To the maximum extent permitted by law, Civils Adda and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services. Our total liability for any claim shall not exceed the amount you paid to us in the 3 months preceding the claim.

10. Governing Law & Disputes

These Terms of Service are governed by the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Bihar, India. We encourage you to contact us first to resolve any dispute informally.

11. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, third parties, or us. Upon termination, your right to use the platform will immediately cease.

12. Contact Us

If you have questions about these Terms of Service, please contact us at civilsaddaofficial@gmail.com. We aim to respond to all inquiries within 2 business days.